Executive
Vice President – Head of Business Development Division, Dubai Financial Market
(DFM), Board Member, Dubai Women Establishment
Fahima Al Bastaki carries a wealth of experience within the financial sector and capital markets. Starting her career at HSBC in 1998 and later joining Dubai Financial Market in 2004 to head the Listing and Disclosures Department where she spearheaded a number of successful initiatives attracting companies to list on the DFM managing over 85% of total listings to date.
Fahima plays a key role in the development of the DFM as a Publicly Listed Company and Exchange championing best practices in Investor Relations & Corporate Governance, while working collaboratively with the regulator. Fahima is also an active supporter to position DFM as one of the leading Stock Exchanges in Sustainability since 2016 and has led new initiatives to drive this strategy since then.
Al Bastaki is a Certified Investor Relations Officer and an Accredited Director with the Hawkamah Institute of Corporate Governance.
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Dubai Electricity and Water Authority (DEWA) was formed on 1 January, 1992, by a decree issued by the late
Sheikh Maktoum bin Rashid Al Maktoum to merge Dubai Electricity Company and Dubai Water Department, which
had been operating independently before then. Both organisations were established by the late Sheikh Rashid
bin Saeed Al Maktoum in 1959. Dubai Government fully supported the Electricity Company and the Water
Department to provide Dubai’s citizens and residents with a continuous and reliable supply of electricity
and water. Since then, DEWA has made considerable achievements, to be ranked as one of the best utilities in
the world. DEWA provides services today to more than 900,000 customers with a happiness rate that reached
95% in 2018.
The UAE, represented by Dubai Electricity and Water Authority (DEWA), has maintained its first global
ranking, for the third consecutive year, with scores of 100% in all Getting Electricity indicators in the
World Bank’s Doing Business 2020 report. The report measures the ease of doing business in 190 economies
around the world. DEWA achieved competitive results in global benchmarking, surpassing the private sector
and major European and American utilities in efficiency and reliability. DEWA raised the efficiency of its
energy production by using the latest technologies and adopting technological innovations, surpassing
European and American utilities, by reducing losses from electricity transmission and distribution networks
to 3.3% compared to 6–7% in the US and Europe. DEWA also achieved the lowest customer minutes lost per year
(CML) in the world of 2.39 CML compared to 15 minutes in Europe and was also able to reduce water network
losses to 6.5% in 2018 compared to 15% in North America, which is one of the best results in the world.