Gabriela Ramos is the OECD Chief of Staff and Sherpa to the G20, and in this capacity supports the Secretary General’s leadership
She is responsible for the contributions of the OECD to the global agenda, including the G20, G7, APEC, and the Global Relations Secretariat. Ramos promoted the G20 Gender Target, as well as the G20 Global Forum on Steel Excess Capacity, the G20 Climate and Growth analysis, and the G7 Business for Inclusive Growth, among many other deliverables.
Ramos leads the Inclusive Growth Initiative and the New Approaches to Economic Challenges, and oversees the Employment and Social Affairs efforts (including gender work). Previously, she served as Head of the OECD Office in Mexico and Latin America, co-ordinating several reports on Mexico to advance the health and education reform in the country.
She became a recipient of the Ordre du Merit by the President of France in 2013.
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Dubai Electricity and Water Authority (DEWA) was formed on 1 January, 1992, by a decree issued by the late
Sheikh Maktoum bin Rashid Al Maktoum to merge Dubai Electricity Company and Dubai Water Department, which
had been operating independently before then. Both organisations were established by the late Sheikh Rashid
bin Saeed Al Maktoum in 1959. Dubai Government fully supported the Electricity Company and the Water
Department to provide Dubai’s citizens and residents with a continuous and reliable supply of electricity
and water. Since then, DEWA has made considerable achievements, to be ranked as one of the best utilities in
the world. DEWA provides services today to more than 900,000 customers with a happiness rate that reached
95% in 2018.
The UAE, represented by Dubai Electricity and Water Authority (DEWA), has maintained its first global
ranking, for the third consecutive year, with scores of 100% in all Getting Electricity indicators in the
World Bank’s Doing Business 2020 report. The report measures the ease of doing business in 190 economies
around the world. DEWA achieved competitive results in global benchmarking, surpassing the private sector
and major European and American utilities in efficiency and reliability. DEWA raised the efficiency of its
energy production by using the latest technologies and adopting technological innovations, surpassing
European and American utilities, by reducing losses from electricity transmission and distribution networks
to 3.3% compared to 6–7% in the US and Europe. DEWA also achieved the lowest customer minutes lost per year
(CML) in the world of 2.39 CML compared to 15 minutes in Europe and was also able to reduce water network
losses to 6.5% in 2018 compared to 15% in North America, which is one of the best results in the world.
