Federal Competitiveness & Statistics Authority (FCSA)
Hanan Mansoor Ahli is the Executive Director of the Competitiveness Sector at the Federal Competitiveness & Statistics Authority (FCSA). She works on developing the competitiveness strategy and supports the strategy implementation of the UAE National Committee on Sustainable Development Goals (SDG).
Ahli has experience in international competitiveness reports, legislation, international relations and Islamic finance. While working at Mawarid Finance, PJSC as an Associate in Finance, she handled treasury deals, asset and liabilities management, shareholder relations, and internal and Sharia audit processes. As Project Manager for the Emirates Competitiveness Council, she managed the efforts to raise the UAE’s performance in prestigious international reports and stakeholder relations.
She holds an MBA from the American University of Sharjah and a Bachelor in Business Sciences focused on finance from Zayed University. Ahli graduated from Zayed University with the Sheikha Fatma bint Mubarak Distinction Award. Other awards she has received for economic and management research include the Dubai Economic Research Award, the Tamaiaz Award, and the Sheikh Nahyan Bin Mubarak Award for best capstone.
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Dubai Electricity and Water Authority (DEWA) was formed on 1 January, 1992, by a decree issued by the late Sheikh Maktoum bin Rashid Al Maktoum to merge Dubai Electricity Company and Dubai Water Department, which had been operating independently before then. Both organisations were established by the late Sheikh Rashid bin Saeed Al Maktoum in 1959. Dubai Government fully supported the Electricity Company and the Water Department to provide Dubai’s citizens and residents with a continuous and reliable supply of electricity and water. Since then, DEWA has made considerable achievements, to be ranked as one of the best utilities in the world. DEWA provides services today to more than 900,000 customers with a happiness rate that reached 95% in 2018.
The UAE, represented by Dubai Electricity and Water Authority (DEWA), has maintained its first global ranking, for the third consecutive year, with scores of 100% in all Getting Electricity indicators in the World Bank’s Doing Business 2020 report. The report measures the ease of doing business in 190 economies around the world. DEWA achieved competitive results in global benchmarking, surpassing the private sector and major European and American utilities in efficiency and reliability. DEWA raised the efficiency of its energy production by using the latest technologies and adopting technological innovations, surpassing European and American utilities, by reducing losses from electricity transmission and distribution networks to 3.3% compared to 6–7% in the US and Europe. DEWA also achieved the lowest customer minutes lost per year (CML) in the world of 2.39 CML compared to 15 minutes in Europe and was also able to reduce water network losses to 6.5% in 2018 compared to 15% in North America, which is one of the best results in the world.
