Dr. Ashraf Gamal El Din is the Chief Executive Officer of Hawkamah, the Institute for Corporate Governance based in the Dubai International Financial Centre (DIFC). He is an Affiliate and Certified Governance Expert from the Chartered Governance Institute, UK, besides also being a jury member of the prestigious Arabia CSR Award.He is also a Professor of Management, Faculty of Commerce, Cairo University.
Prior to joining Hawkamah, Dr. Gamal El Din was the Executive Chairman of Egypt Post before which he was the Deputy Executive Director of the Egyptian Banking Institute, the training arm of the Central Bank of Egypt.
Dr. Gamal El Din’s credentials within the corporate governance space is vast. He was the founder and project manager of the Egyptian Corporate Responsibility Center working on promoting the concepts and application of CSR in Egypt. Furthermore, he was the Executive Director of the Egyptian Institute of Directors (EIoD), the Institute of Corporate Governance in Egypt and the Arab Region. He served as a board member and head of the Audit Committee in a number of listed, non-listed, state-owned and family-owned companies, and as a member of the General Assembly of the Holding
Company for Transportation.
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Dubai Electricity and Water Authority (DEWA) was formed on 1 January, 1992, by a decree issued by the late
Sheikh Maktoum bin Rashid Al Maktoum to merge Dubai Electricity Company and Dubai Water Department, which
had been operating independently before then. Both organisations were established by the late Sheikh Rashid
bin Saeed Al Maktoum in 1959. Dubai Government fully supported the Electricity Company and the Water
Department to provide Dubai’s citizens and residents with a continuous and reliable supply of electricity
and water. Since then, DEWA has made considerable achievements, to be ranked as one of the best utilities in
the world. DEWA provides services today to more than 900,000 customers with a happiness rate that reached
95% in 2018.
The UAE, represented by Dubai Electricity and Water Authority (DEWA), has maintained its first global
ranking, for the third consecutive year, with scores of 100% in all Getting Electricity indicators in the
World Bank’s Doing Business 2020 report. The report measures the ease of doing business in 190 economies
around the world. DEWA achieved competitive results in global benchmarking, surpassing the private sector
and major European and American utilities in efficiency and reliability. DEWA raised the efficiency of its
energy production by using the latest technologies and adopting technological innovations, surpassing
European and American utilities, by reducing losses from electricity transmission and distribution networks
to 3.3% compared to 6–7% in the US and Europe. DEWA also achieved the lowest customer minutes lost per year
(CML) in the world of 2.39 CML compared to 15 minutes in Europe and was also able to reduce water network
losses to 6.5% in 2018 compared to 15% in North America, which is one of the best results in the world.
